Click on one of the people below to find out more information.

Management

Eric Copson
Sales Manager


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Steve Basora
Business Manager
413-307-4065


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Sales

Ben Davis
Sales Consultant
413-307-4065


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Melissa Thomas
Sales Consultant
413-307-4065

Melissa Thomas, one of our sales consultant's has been in the car business for 7 years, and has been working exclusively with Volkswagen for almost 5 years. We've been lucky enough to have her on our team for a year. Outside of work, you can find Melissa at home spending time with her 2 daughters and relaxing.

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Melanie Zoelck
Customer Service Representative
413-307-4065

Melanie has worked exclusively with Volkswagen and has been with us at Northampton Volkswagen for four years. Melanie is a self proclaimed VW fanatic. She loves German engineering, the reliability of Volkswagen, and all its features. She actually speaks German, Spanish, and English! Her favorite parts about working at Northampton Volkswagen is the fact that it is a family business and the customers are amazing. Outside of work, you can catch Melanie driving around in her VW Golf.

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Technicians

Nate Boucher
Service Technician
888-437-7741


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Jeffrey Deyo
Service Technician
888-437-7741


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Sean Kaifer
Service Technician
888-437-7741

Sean, one of our hourly technicians, has been a part of the Northampton Volkswagen team for about a year now. Overall, Sean loves German engineering. Growing up, Sean has always been surrounded by German cars. His favorite part about his job is "everything", from working on cars to helping customers feel safe in their Volkswagens. A Holyoke native, Sean spends his free time exploring nature, his favorite spot being Mount Tom. Fun fact: e has hiked all seven sister mountains!

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Jacob Donelon
Service Technician
888-437-7741

Jacob, our C-level technician, has been in the automotive industry for four years and has been with us at Northampton Volkswagen for three years. His favorite part of being a technician is the fact that he can help make a customer feel safe in their vehicle. Outside of work, Jacob can be found modifying cars.

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Rich Sherwood
Shop Foreman
888-437-7741

Rich has been with us at Northampton Volkswagen for eleven years as a Master Technician and considers himself a Volkswagen and Audi enthusiast. Outside of the shop, Rich is a dog-dad to two German shepherds and enjoys being outdoors.

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Service

Aimee McDermont
Service Consultant
888-437-7741

Aimee, one of our service consultants, has been in the automotive industry since 2009 and has been with us at Northampton Volkswagen for a year. A self-proclaimed Patriots fanatic, Aimee loves all things Boston. Outside of work, you can find Aimee spending time with her son and newest member of the family, Luna, a french bulldog.

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JJ Brown
Service Consultant
888-437-7741

JJ, one of our service consultants, joined our team in 2018. JJ's favorite part about working at the Northampton VW is the fact that coworkers and customers truly feel like family. Outside of work, JJ enjoy's long drives to anywhere, and loves to visit Narragansett, RI year-round.

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Parts

Linda Howe
Parts Manager
888-431-0440

Linda, our Parts Manager, has 38 years of experience in the automotive industry! We have been lucky enough to have her on our team for five years now. Even before entering the dealership world, Linda has been very loyal to Volkswagen. Her favorite car is her Golf, although she drives a Jetta and Rabbit, too. The best part of Volkswagen's for Linda is that they're solid and made with quality. Outside of work, Linda enjoys running, cooking, gardening, and spending time with her family.

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Randal LaBelle
Parts Consultant
888-431-0440

Randal has been working in the car business since '88 and has been a part of our team at Northampton Volkswagen for over 5 years. Outside of work, Randal is in a band and serves as the lead guitarist, singer, and songwriter. He has had a passion for music and cars for as long as he can remember.

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Jesse Maki
Parts Consultant
888-431-0440


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